I think we all grow up with the “Golden Rule”: One should treat others as one would like others to treat oneself. And largely, I would say we all try and hold by this level of ethics of reciprocity. However, my personal experience in recruitment seems to be a far cry from the status quo.
What’s the Problem?
As a recruiter working on the agency side, I constantly run into backlash and/or negativity when reaching out to partner with new clients. I don’t think that is really a surprise to anyone. Any great recruiter knows that they will get far more “NOs” than “Yesses” by a large magnitude.
However, I feel like there is still such a divide even once you have set up a call or have proven you can provide some value to a client. Recently, I was on a call with a growing DevOps Consultancy after setting up a call to see if we could partner with them. On the call, we went over our firm’s beliefs and mission to change the recruitment agency. After a pretty solid call, we began to discuss our standard terms and midway through my sentence the recruiter on the call just interrupts with a hard “NO”. This happened several more times while discussing our rate, rebate, and a few other details.
I have one word for that type of reaction: RUDE.
Suffice it to say that I am not working with them.
So Who Cares?
I think we all should.
There are several clients of mine who I work in tandem with as a true partner. No surprise that these same clients are the ones that I have had the best success with finding and filling roles for (even when talking about some of the hardest and most niche teams/roles).
It feels like more and more people today are of the belief that Internal HR and Third Party Agencies are at odds with one another, when in fact it should be the exact opposite.
When talking about the world of DevOps recruitment, we are talking about a field where more than 50% of roles go unfilled. Largely, that comes down to a bad candidate experience (CX) and a lengthy process. Both of those are usually a result of the two parties work at ends with one another rather than together.
What can we do?
FOLLOW THE GOLDEN RULE!
This applies to both sides I should be clear as the fault rests on Agency Recruiters as well. We should treat one another as if we worked together (because that is the ultimate goal).
Did you receive an email that is actually relevant to your open rec? Send a short reply, even if it is a no thanks! It will save everyone a bit of time.
Are we waiting on feedback on outstanding CVs or candidates in process? Be communicative and keep everyone in the loop. We likely have relationships with candidates and can make sure we stay ahead of any time constraints or problems that would arise.
I think we should all work to be a positive impact on one another and to help one another as we move to a new era of recruitment transformation.
#DevOps #RecruitmentTransformation #ThirdRepublic