I think we can all agree the growth of ServiceNow has been nothing short of amazing! It seems like every week you hear about news of ServiceNow acquiring new businesses, expanding presence in an country or increasing there ITSM capabilities to new heights. I think its fair to say their proactive approach to the market has made them rise through the ranks very quickly and has allowed them to remain as market leaders.
So far this year has shown no signs of slowing down. It has been announced an Smart 911 service will be launching across various states in the USA to help improve response times and also allow law enforcement officials to deal with time sensitive issues more effectively.
- People can now report any issues Via 911
- you can list your address and allergies (which has recently saved a mans life as he had a seizure and was unable to talk)
As this service begins to gain more traction in the Ecosystem and customers also become more aware, these advancements could become revolutionary to the emergency services and could save more lives. Indeed, with a lot of cost being exhausted on 24/7 helplines, this could potentially lesson the burden on customer service personnel and in theory deliver more vital information in a shorter period of time.
“ServiceNow (NOW) projected to achieve earnings per share (EPS) growth of 124.50% for this year while EPS growth expected to touch 31.87% for next year “
It has already been a very exciting year for ServiceNow, Not only has there growth and earning potential projected to grow, but also many companies are also beginning to utilise ServiceNow. There are an estimated 8,060 companies that use the PaaS, so it will be interesting to see how they continue to grow over the next 12 months