Salesforce ran into a spot of trouble recently, after it was heavily criticised for supplying software to the US Border Patrol, which is itself overseeing an abusive immigration policy.
Their reponse? To launch an office for “ethical and humane” tech less than a week. Benioff contends that this act is a “strategic initiative” – although he gave no further information about the office or its agenda.
Here at Salesforce, we have determined that this ethical and humane use of technology, especially within this context of the Fourth Industrial Revolution, it must be clearly addressed, not only by us, but by our entire industry.
Recently, Salesforce has been slammed by critics who this month pointed out that its complaints about US immigration policies ring hollow given its continued multimillion-dollar contract with the US Border Patrol, so it’s refreshing to see them make positive moves – even if they’re a bit hazy at the moment.