Riding one of the hottest growth markets the tech business has ever seen, SaaS high-flyer ServiceNow says CEOs’ insatiable demand for digital transformation is not only driving upward revenue guidance for 2018 but also causing the company to begin planning what it must do to reach $10 billion in annual revenue.
It’s a matter of ServiceNow having the right approach to what business customers need as software and automation and new business models are turning traditional approaches as well as entire industries upside-down. And ServiceNow is becoming a strategic partner of choice to help these customers enable their digital future.”
Although all SaaS companies could benefit from this drive towards digital transformation, one of the unique things about ServiceNow is simply its rate of growth—45%–even as it approaches $3 billion in annual revenue.
That means that lots and lots of companies are finding real value in automating time-consuming and inefficient chores in IT, in HR, in customer service and in security—and not just automating them but making them smarter and simpler to deliver better experiences for customers and employees.
I, for one, am excited to see how ServiceNow rides this wave, and – given the rapid rate of change and the continued global push for digital transformation – where the business could be in only a matter of months.